Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how Vaichii.com ("I," "me," "my," or "the Site") collects, uses, and protects your information when you visit or make a purchase.
1. Information I Collect
Information You Provide
- Contact information: Name, email address when you reach out or place an order
- Shipping information: Address for physical print orders
- Commission details: Character references, descriptions, and preferences
- Chat messages: Conversations with VaiBot (stored temporarily for session continuity)
Information Collected Automatically
- Analytics data: Page views, device type, browser (via Vercel Analytics)
- Performance data: Core Web Vitals for site optimization (via Vercel Speed Insights)
2. How I Use Your Information
- Process and fulfill your orders
- Communicate about commissions, orders, and inquiries
- Send download links for digital purchases
- Improve the website and user experience
- Respond to your questions via VaiBot or email
3. Third-Party Services
I use the following third-party services to operate this site:
- Stripe: Payment processing (Stripe Privacy Policy)
- Printful: Print-on-demand fulfillment (Printful Privacy Policy)
- Vercel: Website hosting and analytics (Vercel Privacy Policy)
- Supabase: Database services (Supabase Privacy Policy)
- OpenAI: VaiBot AI responses (OpenAI Privacy Policy)
- Resend: Email delivery (Resend Privacy Policy)
4. Cookies
This site uses minimal cookies:
- Session cookies: To maintain your shopping cart and chat session
- Analytics cookies: Anonymous usage data (Vercel Analytics)
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Retention
- Order information: Retained for tax and legal purposes
- Commission communications: Retained for reference and portfolio purposes
- VaiBot conversations: Retained for session continuity; cleared periodically
- Analytics data: Aggregated and anonymized
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
- Opt out of marketing communications
To exercise these rights, contact me at frida@vaichii.com.
7. Security
I take reasonable measures to protect your information:
- Payments processed securely via Stripe (I never see your full card number)
- Website served over HTTPS
- Database access restricted and encrypted
However, no method of transmission over the Internet is 100% secure.
8. Children's Privacy
This site is not intended for children under 13. I do not knowingly collect personal information from children.
9. Changes to This Policy
I may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision.
10. Contact
If you have questions about this Privacy Policy, please contact:
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